Colleagues chatting over a work project

Personal Injury

‘Breakthrough Mentor suffers psychiatric injuries’

Slater and Gordon was instructed to act on behalf of Anjali*, who worked as a breakthrough mentor for South Gloucestershire Council. Read more about her story here, and how our experts helped secure compensation for psychiatric injuries.

15 January 2024

Our client

From 2017, Anjali* worked as a breakthrough mentor within the breakthrough team. The team is responsible for supporting vulnerable people, including young children with a range of needs. Anjali was a devoted, hardworking team member, who wanted to make a difference for vulnerable children and help turn their lives around.

In April 2018, Anjali started mentoring a service user who was a young person. She was allocated the mentee with a relatively limited amount of risk, as established by assessment, analysis and consideration. It came to light that the young person had very complex needs and a family situation involving violence and abuse, including history of drug use, prostitution and suicide attempts.

Anjali was required to deal with a number of traumatic events, which included personal threats to her and her family. A significant amount of police protection was required to keep Anjali and her family safe. These measures included surveillance inside and outside the family home, daily check ups, and visits to her children at school.

Anjali raised a formal grievance to her employer as it became clear that Anjali was not appropriately briefed, and the case was not managed correctly. It was later found that the concerns raised were not taken seriously and there was no evidence of a risk assessment ever having taken place.

As a result, Anjali went on long term sick leave and developed psychiatric injuries, namely severe adjustment disorder, depression and anxiety.

How Slater and Gordon helped

Slater and Gordon's specialist industrial disease Associate Solicitor, Priyesh Mistry, represented Anjali. Priyesh appreciated the sensitive nature of the case and ensured Anjali was comfortable and had the necessary support in place to proceed with initiating the claim against her employer. Both Priyesh and Anjali understood the challenges and steps that needed to be taken to successfully bring a claim, which included obtaining expert evidence, witness evidence and disclosure.

Steps were taken to serve a Letter of Claim on Anjali’s employer emphasising the failings. In particular, this included that Anjali was not made aware of the risks of the young person, no risk assessment was carried out, and no support was put into place. Had the employer taken these steps, Anjali would not have endued the traumatic events and developed a psychiatric injury.

Anjali’s’ employer did not accept liability and further responses followed to argue Anjali’s case. Steps were taken to obtain medical evidence from a medico-legal psychiatrist, Dr Turkington. Dr Turkington agreed that Anjali had developed a psychiatric injury and had her employer taken the appropriate steps, she would not have developed the this in the first place. Anjali’s employer wanted to enter into negotiations and Priyesh negotiated a settlement for Anjali. This involved attending a joint settlement meeting. Following the meeting, a settlement was agreed. It is hoped that the compensation will assist Anjali with her ongoing care and needs.

How can Slater and Gordon help you?

Occupational stress is a unique and complex area of law. In these situations, we always urge those who have gone through something similar to contact our industrial disease experts, such as Priyesh Mistry, who are experienced in investigating complex claims such as these, and securing compensation where possible

If your employer failed in its duty of care, and you’ve suffered as a result, you have the right to seek justice. Our team of highly experienced occupational stress solicitors can take you through the claims process on a No Win No Fee basis, which means there is no financial risk to making a claim. To speak to an expert today, call us on 0330 041 5869 or contact us online here.

*Our client’s name has been changed for anonymity

Find out more from our industrial disease experts
Mature man with short beard looking out of a window
Industrial disease claims
Repetitive strain injury compensation claims
Repetitive strain injuries (RSI) can seriously affect your long-term physical and emotional well-being. If your RSI developed as a result of your work, Slater and Gordon could help you to claim the compensation you deserve on a No Win No Fee basis.
Mature man with short beard looking out of a window
Industrial disease compensation
Industrial disease claims solicitors

If you, or a member of your family, has been diagnosed with an industrial disease, such as mesothelioma, our solicitors are experts in seeking compensation on your behalf. We are here to advise and support you and your family throughout the industrial disease claims process and beyond.

Expert guide
Age discrimination and redundancy
It is unlawful to treat a person differently in the workplace because of their age, unless such treatment can be objectively justified or is covered by an exemption or genuine occupational requirement.
Family happily sitting outside, reading book
Accident at work
What is employers liability insurance?
Employers' liability insurance is a legal requirement for almost every UK employer. This guide covers all you need to know about how it helps to pay for injury compensation.
Search our website
Sorry, we have no results to show
Please try a different search term.
Oops, something went wrong
Please try typing in your search again.
Back to top