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Complaints procedure

Complaints procedure

If you have any comments on the service please complete the form below which will get sent to our client care team who will respond as soon as possible.

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If you are an existing customer and would like to discuss your case please call 0330 107 1252 and choose option 1. Please have your case details to hand before you call.

Our response to COVID-19

Complaints policy

Slater and Gordon Lawyers issues and complaints policy. To view a copy of our policy, and for details of how to contact the Legal Ombudsman, please click on the relevant link below:

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