Fraud and Security
Here at Slater and Gordon we want to make sure you're protected while using our services. Our guide can help you spot a scam and provide useful advice on how to avoid them.
Unfortunately many large organisations are subject to fraud, when people may try to dishonestly trade on the company’s good reputation.
Slater and Gordon want to protect you from any fraud and scams, and also give you the information you need to help protect yourself.
Fraudsters and hackers are becoming smarter, so it’s important now more than ever to be vigilant.
A situation may arise where a fraudster poses as a member of Slater and Gordon to entice you into a scam – therefore we’ve put this information and guidance together to make you aware of what to look out for.
Hoax emails and texts
Emails may be sent by fraudsters pretending to be one of our lawyers. Most hoax emails are sent with the intention of obtaining money from you under false pretences. They may put pressure on you to send money or release personal details.
Be suspicious. If you’re unsure of anything that looks like it has come from us, but you’re not certain then contact us to double check before actioning any requests. Our emails will always come from an email address ending in “slatergordon.co.uk”. Fraudulent emails will usually be sent from a web-based email address, such as Gmail or Hotmail.
Although the hoax emails may mention Slater and Gordon and may look to provide a link to our website, the link may be suspect and may lead to a fake copy of our website. Links can be disguised to look “normal” to trick you into clicking on them, so always beware of clicking. Never click on a link in a text or email unless you’re 100% certain who it has come from.
We’ll never ask you to download any software on your computer, be cautious of any requests from anyone asking you to do this as they may be trying to track your activity.
Check for grammar and misspellings, this is often the easiest way to spot fraudulent activity, or spam messages.
Hoax phone calls
If you receive a phone call you’re not expecting, that makes you question whether it’s genuine, then hang up and call us back using the contact details you have for us. Caller ID’s can be easily spoofed so don’t put all your trust in them.
Never give personal details to anyone you don’t know or trust. Ask them to identify themselves before handing over any credentials, or even better contact us to double check first.
Report it. Don’t be worried or feel stupid about reporting something you’re not sure is a scam or not. If you think you’ve received a scam text, email or call then let us know.
Don’t pay any money to anyone unless you’re 100% confident. Again, please contact us first to double check if you’re unsure.
And finally, don’t panic. Panicking can cause you to make rash decisions. Get in touch with us straight away and we will be happy to help.
What to you if you're concerned
Please also see: