22 December 2010
CIPD: Employers should engage more to avoid worker grievances
Employers wanting to avoid grievance cases brought to them by disgruntled members of staff should look to engage their workers more, an expert has said.
According to Mike Emmott, employee relations officer at the Chartered Institute for Personnel and Development (CIPD), this approach could be crucial if bosses want to motivate and retain their best employees in the aftermath of the global economic downturn.
Mr Emmott noted that there is "no single way to do this", but added that the "'know me, focus me, care about me, inspire me'" expectation that staff members at financier Standard Chartered have represents a strong template for all organisations.
This comes after research published by first direct earlier this week (December 21st 2010) found that millions of Britons are prepared to change jobs and even switch careers in their drive to find their ideal manager.
The specialist added that younger workers in particular are "more demanding" about what they expect from their boss.
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Posted by Cheryl Bennett