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Expert: Mediation can be key to resolving employee grievances

Expert: Mediation can be key to resolving employee grievances

Acas and the Trades Union Congress (TUC) have joined forces to produce a new set of guidelines aimed at reducing the number of grievance and discrimination hearings in the UK employment sector.

According to the guidance, which was published earlier this week (September 13th) comma there are a number of ways in which bosses can improve their working environment to help avoid legal action becoming the only way in which a dispute can be resolved.

Ed Sweeney, chair of organisational body Acas - which states on its website that it seeks to improve employment relations as "prevention is better than cure" - explained that discussions between disgruntled workers and their managers may be the way forward following the global economic downturn.

"Mediation is a very useful option where formal procedures are unlikely to find a solution," commented Mr Sweeney.

He went on to say that mediation between two parties has, in the past, been avoided due to a perception that it may act as a "barrier to justice", but such attitudes can be changed.

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Posted by Richard Saunders