Whether your child wants a Star Wars figurine or a singing Minion, you have the right to buy goods that work and are safe for children to play with.
This Christmas the top toys for youngsters include Lego, Minions, Frozen, Nerf, and amazingly the Thunderbirds Interactive Tracy Island!
But, sadly, every year toys are recalled by manufacturers due to manufacturing faults or potentially life-threatening design flaws. It’s important to keep an eye on faulty product recalls just in case your child’s newest most favourite toy is on the list.
For example, the most recent items recalled that are aimed at children and young people are:
- Incy Wincy Spider Children’s Book sold at Sainsbury's – the front cover, which has a touch and feel aspect, comes loose over time and could cause a choking hazard.
- Air Runner Self Balancing Boards sold at Halfords – doesn’t conform to British Safety Standards and could burst into flames.
- Baby Foam Blocks sold at 99p Stores – contains small parts that could be a choking hazard.
You can find a recent list of recalled items, including toys, food and electrical products, on the Chartered Trading Standards Institute website and the Electrical Safety First website. For a more in depth list of recalled products you can visit the European Commission website that has a weekly report of the recalls across the EU.
As consumers we have the right to buy and use products that are fit for purpose. The Consumer Rights Act 2015 that came into force on 1 October 2015 states that all consumers have the right to return a product if it is faulty or dangerous, or if it’s just unwanted.
The Act gives guidelines as to your rights as a consumer. For example, you have 30 days in which you can reject a faulty item and get a full refund. If you don’t want a refund you can request a repair or replacement.
All products must meet the following standards:
- Satisfactory quality. Goods shouldn't be faulty or damaged when you receive them. You should ask what a reasonable person would consider satisfactory for the goods in question. For example, bargain bucket products won’t be held to as high standards as luxury goods.
- Fit for purpose. The goods should be fit for the purpose they are supplied for, as well as any specific purpose you made known to the retailer before you agreed to buy the goods.
- As described. The goods supplied must match any description given to you at the time of purchase.
You have the right to compensation if you are injured by a faulty product or if the product you are using isn’t fit for purpose. If you or a family member has been injured by a product you can claim damages from the manufacturer.
Slater and Gordon Lawyers offer a free consultation for anyone injured by a faulty product. Call us 24/7 on freephone 0800 916 9046 or contact us online and we will call you.