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Road traffic accident claims

Taxi Passenger Accident Claim

If you or a loved one has been injured as a passenger in a taxi accident, you may be entitled to make a personal injury claim. Our taxi accident claim lawyers are experts in their field, and can help you access the support, rehabilitation and compensation you deserve.

Meet our road traffic accident and serious injury experts

Many of our road traffic accident solicitors are considered leaders in the field with a significant amount of expertise.

Tracey Benson, head of serious injury south

Tracey Benson

Head of Serious Injury - South

Matthew Tomlinson, our Head of Serious Injury in the North

Matthew Tomlinson

Head of Serious Injury - North

Expert profile of Richard Gaffney

Richard Gaffney

Principal Lawyer

Richard Crabtree

Richard Crabtree

Principal Lawyer

One of the UK’s leading specialist law firms.

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What is taxi accident claim?

If you’ve been involved in an accident as a passenger in a taxi, you may be entitled to make a compensation claim.

When you hire a taxi, it is the duty of your driver to ensure they act responsibly and keep your – and their – welfare in mind. All drivers have a legal responsibility to keep passengers and other road users safe, and taxis are no different.

In the majority of cases, taxi journeys are safe and comfortable. However, accidents do happen, and whether they’re caused by your taxi driver or another road user, it’s important you know where you stand when the worst happens.

What can I claim for as part of a taxi accident claim?

Injuries caused by a taxi accident can be quite severe, and the consequences can impact your life throughout your recovery and beyond. It is only right that you are compensated for your suffering, as well as any potential financial losses you may experience as a result of your injuries.

For this reason, you can claim two different types of compensation as part of a taxi accident claim; general damages, and special damages.

‘General damages’ refers to any physical or mental injuries caused by the accident. The amount that you will receive will be determined by the extent of the injury caused, and by how quickly you are likely to recover, according to a medical expert.

‘Special damages’ refers to any other expenses or losses that you may incur because of your injuries. For example, it can include the loss of any wages if you have been unable to work, any physiotherapy or other treatments you may need to pay for, any adaptations to your home that may be required, or any travel costs (if, for instance, you’ve been unable to drive).

Can I make a taxi accident claim if my driver was at fault?

If you’ve been involved in a taxi accident that was caused by your driver’s negligent actions, you can make a claim for your injuries.

Your claim will be made against either the taxi firm you booked through, or the driver themselves. In both cases, you will have to prove that the injuries you suffered were a result of your driver’s actions, or because the vehicle they were using was not safe.

Can I make a taxi accident claim if a third-party was at fault?

Yes. It’s important to note that just because you were in an accident as a passenger in a taxi, it does not necessarily mean that your taxi driver was to blame. If the accident was a result of someone else’s negligence, then it will be that party against whom your claim is made.

Just as a driver may claim compensation against another driver if they were the cause of an accident, you can also claim for any injuries you suffered as a passenger. The claim will be processed through the liable driver’s insurance and, as with any other incident, you’ll need to prove that your injuries were caused as a result of their actions.

Talk to us about your case

Call us now on:   0330 041 5869

How long do I have to make a taxi accident claim?

In the UK, the time limit for making personal injury claims is generally three years from the date of your accident, or the date at which you could have become reasonably aware of your injuries.

The same applies for taxi accident claims. There are circumstances in which the time limit may be different however, so it is always worth seeking advice from a specialist road traffic accident solicitor as soon as possible.

Making a taxi passenger accident claim

Experiencing an accident as a passenger in any vehicle can be harrowing, and you shouldn’t then need to worry or stress about seeking the compensation you deserve to help you get back on your feet. That is why our taxi accident lawyers are on hand to support and advise you on the necessary steps in pursuing your claim.

Our team is consistently ranked highly in reputable independent legal directories, such as Chambers and Partners, and the Legal 500, and are among the best and most experienced injury lawyers in the country. We work closely with medical professionals to ensure each and every one of our clients receives the best possible outcome, both in terms of finances and future care. We also have an in-house rehabilitation coordinator, who is on hand to provide immediate support, allowing you to focus on your recovery.

To start your claim, speak to a member of our team by contacting us online or calling 0330 041 5869.

Talk to us about your case

Call us now on:   0330 041 5869

Why choose Slater and Gordon?


We are an award winning law firm and have a dedicated team of road traffic accident solicitors to advise and guide you – no matter how complex your situation may be.

Affordability and advice

We're able to offer affordable expert legal advice and can provide guidance on all aspects of road traffic accident claims. Our Initial Consultation provides tailored advice on your situation giving you clear guidance and options regarding next steps.

Tailored advice

We understand that every claim is different – so we are able to provide tailored advice and guidance to suit your individual needs.

Local access

We are a national law firm, with legal experts available locally across the UK. Meetings can be arranged via telephone or video call, to suit your requirements.

Speak to one of our road traffic accident solicitors today

Call us now on:   0330 041 5869

Frequently asked questions

How much compensation can I claim for a taxi accident?

The amount of compensation you can claim for a taxi accident will largely depend upon the severity of your injuries, and the impact they have on your life. As a general rule, the more severe the injury, the more compensation you will be able to claim.

Other considerations include the cost of any necessary treatment, any time you have had to take out of work to recover, or any adaptations you have had to make as a result of your injuries.

Can I make a taxi accident claim if I wasn’t wearing a seatbelt?

You can still make a claim for compensation if you were not wearing a seatbelt at the time of the accident. However, this will be considered when determining the amount of compensation due, as not wearing a seatbelt will be seen as contributing to the extent for your injuries.

What should I do if I believe my driver caused an accident?

If you believe your driver has caused an accident, for whatever reason, you could be eligible to seek compensation against them for any damage or injury caused. You will, however, need to prove that your driver acted negligently; for instance, if they were speeding, using a phone, or driving dangerously.

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