Mis-sold car finance
Why a DIY mis-sold car finance claims might not be for everyone
If you've been affected by the mis-sold car finance scandal, there are options to choose from when it comes to making a claim. And, while making a claim for yourself can be a good option, it's not always the right choice for everyone.
Millions of drivers may be entitled to compensation under the FCA’s proposed redress scheme, which is expected to be one of the UK’s most significant mis-selling issues. If you’ve been affected, you have options: you can wait for your lender to contact you, take action yourself, or instruct a specialist law firm to handle everything on your behalf. All three routes are valid. What matters most is choosing the approach that suits your circumstances — because not all options are for everyone.
When it comes to claiming compensation for mis-sold car finance agreements, the process isn’t always about complexity — sometimes, it’s about uncertainty. For many people, not knowing where they stand can feel overwhelming. Life doesn’t pause for these issues, and when you’re juggling work, family, and everything else, the idea of waiting months for a lender to get in touch or managing a claim yourself can feel like one more thing on an already full plate.
For some, making a claim independently feels manageable. They want control and are happy to invest the time. For others, life circumstances make it harder. We’ve supported families claiming on behalf of a loved one who has passed away, where the thought of navigating the process while coping with grief felt impossible.
Why our clients choose Slater and Gordon for their mis-sold car finance claims
We’ve helped clients with multiple finance agreements stretching back over a decade, each requiring separate complaints and follow-ups. And we’ve worked with people whose lenders have gone into insolvency, leaving them unsure where to start or who to contact. These situations are real — and they show why, for many, handing the process over brings not just convenience, but relief.
That’s what we hear most often from the people we help: peace of mind. Clients tell us it feels like a weight has been lifted — that they can stop worrying about what comes next. They know their claim is in safe hands, and that reassurance matters.
Choosing professional support isn’t about capability — it’s about capacity. It’s about recognising that sometimes, you don’t need another task on your plate. DIY claims are possible, and waiting is an option too, but neither route suits everyone. And for those who want help, we’re here to make the journey easier.
Tanyel Salih, solicitor in the collective actions team at Slater and Gordon, has extensive experience representing large groups of claimants in complex cases, including the Volkswagen AG diesel emissions litigation. She explains:
“Making your own car finance claim is absolutely possible, and for some people it will feel like the right choice. But it’s important to understand what’s involved and whether it fits your circumstances. Not all options are for everyone — and that’s completely okay.”
“We’re proud to be trusted by thousands of clients who value the reassurance we provide. For many, it’s not just about the financial outcome — it’s about knowing they don’t have to navigate this alone. That sense of confidence and peace of mind is what we aim to deliver every time.”
When clients choose us, they’re choosing more than legal expertise — they’re choosing support that makes the process easier and less stressful. For many, the greatest benefit isn’t just the result, but the reassurance that everything is being handled professionally and with care. Whatever route you take, make sure it works for you. And if you’d rather not do it alone, we’re here to help.
To find out more, or to start a claim, visit our mis-sold car finance page here.
