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Welcome to our Mercedes platform update

The platform is temporarily closed while we do some development work to ensure that you have the best claim experience.

Man in Mercedes car about to start the engine.

I’ve already created my Mercedes claim?

Thank you for your ongoing interest in the Mercedes emission group claim.

If you’ve already created your claim, we’ve developing the platform and migrating your existing claims into our Mercedes MiCase platform, which will provide you with an enhanced claim experience going forward.

Once this work is done, we’ll provide you with details for the Mercedes MiCase platform.

If you have any urgent queries or concerns in the meantime, please email us at

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