Illness Claims

Illness and food poisoning compensation claims

Have you suffered from food poisoning or a food allergy reaction in the UK and think that a food or drink retailer or producer was to blame? Slater and Gordon are leading food poisoning claim lawyers offering a No Win No Fee service to the majority of our clients.

Female barista making coffee in a cafe

No Win No Fee Compensation

Slater and Gordon is one of Britain's best-known food poisoning claim firms, so we're here to help you receive the compensation you deserve. Call Slater and Gordon on freephone 0800 780 2730 or contact us online and one of our expert lawyers will be in touch with you.

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What sorts of food poisoning can I claim for?

Food poisoning takes many forms in the UK and can have very serious consequences. So if you have suffered food poisoning that was caused by any of these viral, bacterial or parasitic conditions, you may have grounds for claiming food poisoning compensation:

  • Salmonella
  • Shigella
  • E.coli
  • Giardia
  • Norovirus
  • Rotavirus
  • Campylobacter
  • Cryptosporidium

Unusually, you do not have to prove negligence in order for your food poisoning claim to succeed, only that:

  • The food was not safe
  • You have been ill
  • The unsafe food made you ill

In fact, under the terms of the The Consumer Protection Act 1987, if you can establish the source of the food poisoning, infection or allergic reaction, then the law imposes a 'strict liability' rule on the offending restaurant, shop or supplier. Here's what to do if you are worried about contaminated food.

Food poisoning claims guide

How is food poisoning caused?

Whether food poisoning stems from a snack or meal you ate in a restaurant, or one you bought in a supermarket, the reasons behind it are usually:

  • Food has been insufficiently cooked to kill bacteria
  • Food has not been refrigerated or covered
  • Bacteria has passed from food to food
  • Poor hygiene standards have affected preparation

You can find out more about the causes of food poisoning on the food standards agency website. You will also receive useful advice and possibly even support in gathering evidence for a compensation claim from your local Environmental Health Officer. We also offer guides on what restaurants should be doing in an effort to reduce the risk of food poisoning here.

Can I claim for a food allergy reaction?

Sadly, the tragic story featured in the video below is not as rare as you might hope. The law states that all food and drink sold in the UK is required to clearly declare the presence of known allergens including nuts or dairy products in signage and packaging. Where this has not been done satisfactorily and an allergic reaction has occurred - whatever its level of seriousness - a claim for rightful compensation may be in order.

How do I claim for food poisoning?

Whether you have suffered food poisoning or an allergic reaction to food, gathering evidence as early as possible is essential. So if you believe you have been the victim of someone else's negligence, take these steps as soon as possible:

  • Seek immediate medical assistance
  • Inform your local Environmental Health Department
  • Stay off work or school for 48 hours to avoid contagion
  • Write a list of everything you ate in the previous 24 hours
  • Keep suspect food, if you still have it, in its packaging
  • Preserve the food (i.e. freeze it) but seal it in polythene first
  • Keep all relevant receipts from restaurants or supermarkets
  • Collect names and contact details of witnesses

You will also need to keep this evidence, and have medical evidence from a gastroenterologist in order to help us prove your illness and its seriousness. Once this is done, it's time to ask Slater and Gordon about starting a No Win No Fee compensation claim.