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Faulty products

Electrical product compensation claims

Have you or a loved one been harmed by a defective electrical product? If faulty electrical goods have caused an injury, you may be entitled to compensation. Slater and Gordon are leading electrical product liability solicitors, offering a No Win No Fee service to the majority of our clients.

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No Win No Fee Compensation

Slater and Gordon is one of Britain's best-known electrical product claim firms, with the experience to help you receive rightful compensation for your injuries. Call Slater and Gordon on freephone 0161 830 9632 or contact us online and one of our legal experts will be in touch.

Find out more about No Win No Fee defective product claims

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What sort of defective electrical products have caused injury?

Manufacturers have a duty to test electrical products to make sure they are both safe and fit for purpose. When a company has failed in this duty, serious injuries and even death can occur. Slater and Gordon has acted for clients in a number of high profile electrical product claims. These include the tragic case of a mother who died of carbon monoxide poisoning when her Beko washing machine caught fire, and another case in which a mobile phone burst into flames inside a man's trouser pocket. Sadly, these are far from being isolated incidents; many faulty electrical products have been found to cause serious injuries, including:

  • Mobile Phones - notably the Galaxy Note 7
  • Washing machines and tumble dryers
  • E-cigarettes
  • Hoverboards
  • Electric showers

So if you or a loved one has been injured by a faulty electrical product, you may be able to claim for compensation.

Why do electrical product liability claims arise?

Electrical product liability claims arise when someone has been injured or even killed by a faulty electrical product. Sometimes this is due to a lack of testing, a simple manufacturing error or sometimes simply bad design. Yet other common reasons for injury claims arising from electrical products include:

  • The manufacturer failing to recall a product with a known fault
  • A production line error that leads to poor wiring or earthing
  • Failure to display a necessary safety notice on an electrical product

It's also important to realise that electrical manufacturers can't escape responsibility just because a product comes with terms and conditions that discharges them of all blame for injuries. Consumer law says that every product must be of satisfactory quality, fit for purpose and as described. Where it's not, and someone has been injured, you can talk to us about making a No Win No Fee compensation claim.

Do I claim against the manufacturer or the shop?

Where an electrical product has failed due to a design or manufacturing defect, but hasn't caused an injury, you can usually return it to the shop it came from and ask for a refund or replacement under the Consumer Rights Act. However, if a faulty electrical product has caused an injury, you can only seek compensation from the manufacturer, under the Consumer Protection Act 1987. That's when Slater and Gordon may be able to help you on a No Win No Fee basis.

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