Care Quality Commission (CQC) inspection
Care Quality Commission (CQC) inspections are normally unannounced and can lead to a special measures decision if things go badly. We’ve got the experience you may need to challenge CQC inspection reports and appeal against decisions to put you into special measures.
The CQC enforcement action experience you need
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How do I challenge a CQC inspection report?
Before publication: Initially, providers will receive a draft report to fact-check. You’ve 10 working days to mount your challenge. If you disagree with any aspect of your inspection report, it’s essential to raise this at the earliest opportunity to ensure that the report properly reflects your business.
After publication: A provider can request a rating review on the following grounds:
- The inspector did not follow the process for making rating decisions and the inspector aggregated the rating decisions.
A provider has within five working days of the report being published to notify the CQC of any requests to review ratings within a 500-word limit.
Both the factual accuracy review process and the ratings review process should not be underestimated as they can be highly influential if further enforcement action is taken by the CQC.
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