Call our No Win, No Fee Solicitors for a free consultation if you or your family suffered from food poisoning on holiday. Call Slater and Gordon on freephone 0800 916 9046 or start your claim online. From outside the UK please call 0161 830 4446

Imagine the scenario: You save for your family holiday and take all the family away. You have the first meal at the hotel and enjoy a day by the pool, and within 48 hours you are all bed-ridden with gastric illness and skin infections. Everyone is unwell, the holiday is ruined.

Tour operators have a duty to ensure that the hotels that provide them with services are compliant with international food safety standards and general hygiene procedures. If you have suffered illness through the negligence of the hotel and their failure to observe those standards, you may be entitled to claim.

Up to a quarter of Brits report having suffered from food poisoning whilst overseas. Holidaymakers who believe they have suffered from food poisoning should always seek medical help straight away as the consequences can be very serious if left untreated.

The medical diagnosis is also important for claiming compensation for holiday food poisoning. It's best to get and keep any documentation and to collect receipts for any out of pocket expenses or over the counter medication related to the food poisoning symptoms.

We have acted for clients who have fallen ill and contracted holiday illness whilst travelling all across the world.

No Win, No Fee Holiday Food Poisoning Claims

98% of our holiday food poisoning claims are funded through a Conditional Fee Agreement, which is more commonly known as a No Win, No Fee agreement.

This means there is no financial risk to you.

Causes of Holiday Illness

Salmonella is one of the causes of the more serious food poisoning that commonly affects holidaymakers. Salmonella is a bacterium that can be found in dairy products, meat and fish and can cause severe gastro-intestinal problems including diarrhoea and vomiting, as well as a fever. The symptoms of Salmonella food poisoning can last for several days and in most cases can be treated with antibiotics. However, if left untreated, Salmonella food poisoning can progress into more serious symptoms requiring hospital treatment, and causing long lasting effects.

Other common causes of food poisoning for travellers that we see include the Staphylococcus aureus, E. coli, Campylobacter, Shigella and Clostridium botulinum bacteria, all of which exhibit symptoms associated with Salmonella food poisoning.

Not all cases of illness will be as a result of acts or omissions by the hotel – sometimes we just get sick due to a change in diet or through too much sun – but don’t discount your own claim, let us tell you if you have a case or not.

A recent British holidaymaker has launched legal action with the help of Slater and Gordon's specialist lawyers against Thompson Holidays after his family holiday was ruined when he contract salmonella poisoning.

What Happens if My Holiday Was Not a Package Holiday?

With online booking services being so widely available, more and more frequently, tourists find it cheaper or preferable to book the separate elements of their holiday from separate providers. In some cases, the tourist will not necessarily realise that they are buying separate elements, because “deals” are sold readily put together by travel agents.

You may still be able to pursue a claim against the hotel and/or their insurers. We will need to have a look at the actual booking documents and speak to you about the booking process. We will then advise you where, and against whom, you should pursue your claim.

Time Limits

Time limits apply to holiday illness compensation claims, and those time limits vary from country to country. We would therefore advise you to seek legal advice as soon as possible.

What Will be Required?

If you suffer an illness whilst on holiday, taking the following steps will help us to help you:

  • If possible, take a sample of the food you think caused your illness;
  • Take video footage or photographs of any poor food hygiene practices in the hotel;
  • Keep a food diary and make a note of what food and drink you have eaten, and from where, in the days before you became ill – it will be much easier for you to do this soon after contracting any illness, rather than trying to remember after you have returned home;
  • If there is widespread illness within the resort, take contact details of any other holidaymakers who have fallen ill;
  • Report your illness to the hotel and tour operator, and ask for written confirmation of your complaint.

Call our No Win, No Fee Solicitors on freephone 0800 916 9046 or claim online and we’ll call you.

Our UK contact centre is open 24 hours 365 days a year.

Slater and Gordon Lawyers is one of the UK's largest and well known law firms with offices in Newcastle, London, Manchester, Ashton-Under Lyne, Liverpool, Chester, Birmingham, Sheffield, Cardiff, Edinburgh, Cambridge, Milton Keynes, Preston, Wakefield and Wrexham.

Solicitors at Slater and Gordon Lawyers are members of the Law Society Personal Injury Panel, the Association of Personal Injury Lawyers (APIL) & the Pan European Organisation of Personal Injury Lawyers (PEOPIL).