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13 September 2016
A holidaymaker received a five-figure settlement for nasty burns sustained when a hotel employee accidentally squirted lighter fluid on them.
Slater and Gordon Lawyer: Simon Weilding is a travel litigation lawyer at Slater and Gordon in Manchester.
What Happened: Our client was on holiday in Spain. She was walking in the grounds of the hotel as a member of staff was attempting to light the BBQ. The employee squirted accelerant from a bottle which ignited and caught our client as she walked past.
Impact: Our client suffered nasty burns, mainly under her arm, and psychological symptoms. She was unable to work for a period and requires on-going treatment.
How Slater and Gordon Helped: A claim was brought under the package travel regulations against the tour operator. We arranged medical reports from a plastic surgeon and psychologist. Nerve conduction studies were carried out and provision of Botox injections to the affected area to ease perspiration issues were arranged. Other treatment options were considered, including surgery.
Liability was admitted early on by the defendant, but the total settlement figure including medical costs was strongly disputed. It was necessary for court proceedings to be issued.
The defendant was granted permission for their own plastic surgeon report and then the experts provided a joint statement on areas of agreement / disagreement.
Decision: We were able to negotiate an amicable settlement of £42,500 approximately a month before trial.
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