Every personal injury case can be started quickly and easily through one simple step - calling Slater and Gordon’s personal injury specialists. Rather than spending hours scouring the worrying about whether or not you have a claim, simply call on freephone 0800 916 9046 and one of our expert team will be happy to help immediately.



Our personal injury solicitors will take the basic details of what happened and advise whether or not you’re likely to be successful in claiming compensation. We can also outline the process of how to make a personal injury claim and potentially advise you on how much compensation you can expect to receive if successful. Our advice is always honest, straightforward and reliable, and based on decades of experience in UK personal injury cases. We don’t use legal jargon, but instead take care to explain everything in plain language.

Call Slater and Gordon Lawyers on freephone 0800 916 9046 or, if you prefer, you can start your claim via our online contact form.

A handy interactive guide to making a personal injury claim

The interactive chart below shows how to make a personal injury claim, and explains the three key steps in the compensation claims process.

Evidence and documentation

When you call Slater and Gordon for advice on how to make a personal injury claim, our experts will explain exactly what kind of evidence will be needed to support your case. Generally speaking, personal injury cases often require the following types of evidence and documentation:

  • Written reports from the police or any other official immediately following the accident
  • Statements or other evidence from witnesses who may have seen what happened and be willing to testify in support of your case
  • Medical evidence, including doctor’s reports and prescriptions

For much of the above, particularly in relation to police and medical reports, your dedicated personal injury solicitor can secure the necessary evidence. This enables you to focus on your health and wellbeing while our specialist team handle the paperwork and particulars of your case.

Additional evidence may be required depending on the nature of your case and, again, this is an area you can leave to your personal injury team to handle on your behalf. For example, a sketch plan of the road, marking on the position and direction of vehicles and road markings, may be required for road traffic accidents. For accidents at work involving machinery, the specification or other documentation of the machinery in question may be required.

Many personal injury claims are straightforward and don’t require much supplementary or detailed evidence. However, it can be needed if the other party is denying responsibility for what happened. In cases like these, you can rely on your Slater and Gordon personal injury lawyer to gather evidence to back up your claim.

If you’re unsure whether an image, document or other form of evidence will be useful in your case, keep it. Avoid throwing away anything that may be relevant, even if it doesn’t seem so right now. It’s worth keeping hold of all evidence just in case it’s needed.

Keeping a personal diary

Personal injury specialists also recommend that anyone who’s been injured or harmed in an accident caused by someone else’s negligence should, if possible, start keeping a personal diary. This diary should record day-by-day details relating to the case starting from the day of the accident, where all the events leading up to the incident are noted down in as much detail as possible. You can even include weather conditions and visibility levels if you can recall these facts. It’s also useful to record what happened immediately after the accident if you can, including conversations with witnesses and phone calls made to insurance companies, doctors and other parties.

After that, the diary can be used to record the details of medical treatment and the process of recovery. You can record appointments, the details of the help, support and treatment you’ve needed and any periods of pain and suffering.

Why is all of this information useful? It can help to establish and keep track of the timeline of what happened by giving you a chance to record information while it’s fresh in your mind. You never know what evidence may be crucial in your case - and the difference between success and failure could hinge on the smallest of details recorded in your personal diary.

For advice and help on how to make a personal injury claim and the evidence you may need, please call our personal injury team on freephone 0800 916 9046. This number is available 24 hours a day, 7 days a week - which means that help is always available whenever you need it. You can also contact Slater and Gordon Lawyers online and we’ll be happy to get back to you.

Why choose us for your personal injury claim

Slater and Gordon Lawyers is a leading personal injury law firm with offices across the UK. We’re proud to be one of the country’s largest and best-known consumer law firms with offices nationwide. Wherever you live and whatever the case, we may be able to help.

Many of the solicitors at Slater and Gordon are members of the Law Society Personal Injury Panel, the Association of Personal Injury Lawyers (APIL) and the Pan European Organisation of Personal Injury Lawyers (PEOPIL).

For an initial consultation to discuss your case, simply call our expert No Win, No Fee personal injury solicitors.

How To Make A Fallback
More Less Free Consultation with a Lawyer

Your lawyer will then:

- Send a letter to the person responsible for your accident detailing what you are claiming for (the 'defendant')

- Arrange an independent medical report.

Defendant Accepts

You receive an offer of compensation

Defendant Does Not
Accept Responsibility
You Don’t
More Less More Negotiation Required

Your Lawyer will negotiate

Case Settles

You receive your

Case Lost

No Win No Fee means
you don’t have to
pay anything

Step 1


Step 2


Step 3


Solicitors at Slater and Gordon are members of the Law Society Personal Injury Panel, the Association of Personal Injury Lawyers (APIL) & the Pan European Organisation of Personal Injury Lawyers (PEOPIL).

Slater and Gordon Lawyers is one of the UK's largest and well known law firms with offices in London, Manchester, Watford, Liverpool, Birmingham, Sheffield, Cardiff, Edinburgh, Cambridge and Preston.