Your common questions about car finance claims answered

‘I do not drive a car, but I own a motorbike. Can I make a claim?’

Yes! While this claim is commonly referred to as a ‘car finance claim’, it also applies to other motor vehicles bought with a finance agreement before January 2021. This means you can claim on other types of vehicles such as:

• Vans
• Motorbikes
• Boats
• Caravans
• Motor homes
• Planes

It is suspected that almost every vehicle finance agreement before January 2021 would have involved a payment based on commission. Checking if your vehicle is eligible takes minutes and could result in compensation.

‘Why can I only claim on finance agreements from before January 2021?’

These claims are based on 'discretionary commission arrangements' within finance agreements that were not made clear. In January 2021, these were banned by the Financial Conduct Authority (FCA) and therefore they would not have been included in finance agreements after this date.

‘Can I claim for a vehicle I used for my business?’

If the vehicle was purely for business purposes, then you will not be able to claim. However, If the vehicle was used primarily for personal use (this includes commuting to and from work), then you are still potentially eligible to make a claim.

‘Can I claim for a vehicle that is now paid off?’

Yes, you could potentially have a claim for any motor vehicle you bought on a financial agreement before January 2021. Even if your agreement with a credit broker or lender has now come to an end, you could still be eligible for compensation.

You can also claim for vehicles you bought on finance but no longer have. You will need to find your old vehicle details to check if you are eligible.

‘How do I start a claim?’

Our quick and easy reg checker makes it simple to log your details and check if you could have a claim. You will need to find your reg plate numbers for older vehicles that you may no longer have if you wish to claim for those.

A car finance agreement represents a significant commitment. It is only fair that you should be able to trust those who are offering said agreement. If you feel you may have been charged extra money without being made aware, you can find more information on what to do here