Meet our rehab co-ordinator: Fiona Flynn

When it comes to personal injury and trauma cases, the journey to recovery is often as complex as the legal process itself. We understand that our clients need more than just legal expertise—they need holistic support to navigate the physical, emotional, and financial challenges that come with experiencing major trauma. This is where our Rehab Coordinators step in, playing a pivotal role in ensuring our clients receive the care and support they need from the very beginning.

Fiona Flynn, has spent years cultivating her career, from social work to case management, all the while building up an extensive national network of rehabilitative resources. Fiona can harness knowledge, skills and expertise in all areas across a wide range of presenting disabilities to ensure her clients are accessing the very best resources available.

Here, she tells us about how she came to be a rehab co-ordinator.

I qualified as a social worker in 1999 and after 14 years working for Cambridgeshire County Council in a variety of roles, I then moved to the world of brain and complex disability case management in the private sector. Here I worked for a large specialist case management company for nearly 15 years before taking redundancy.

The role of rehab co-ordinator really appealed to me as it was a new role for Slater and Gordon, and it meant that I would have the opportunity to develop the service. This role meant I would be returning to more direct client contact, something which I really value and thrive upon. This role is like that of a social worker’s in that often there is very little funding but a lot of needs to meet, and I like the challenge of being resourceful and creative to meet those needs.

I really enjoy the variety of client’s needs I am exposed to in this role and being involved so early in a client’s rehabilitation pathway. Within this job role, I need to seek creative solutions which is something I value, as well as being a tenacious advocate if services fall below standard and are failing a client. Often the smallest of amount of input can see the biggest changes and this makes the role very rewarding.

Building relationships with statutory, charitable, and voluntary agencies is another interesting aspect of the role, as it allows me to connect clients with a network of resources that can make a real difference to their lives.