19 April 2007
Mother sues bank for compensation over harassment
A mother is suing her bank after claiming she was left distressed after it harassed her over her overdraft in what is regarded as a landmark case.
After going "a few pounds overdrawn", 31-year-old Alison Turner, who works as personal assistant, incurred £775 in charges from Halifax bank.
However, while she was able to get the bank to drop the charges through taking legal action, she claims she was still subjected to 33 letters and phone calls from the bank's collection department over a seven-week period until the charges were wiped off.
As a result of what she perceives as harassment Ms Turner is claiming that she suffered from depression and emotional problems that left her unable to sleep.
Ms Turner of Plymouth, Devon, said: "I was bullied by the bank and made to feel a failure for getting into debt."
The case, which could lead a series of similar claims, begins on May 21st at Exeter Crown Court.