Regulatory defence

Trading Standards investigation solicitors

Your local authority will employ a number of Trading Standards officers who are empowered to undertake investigations and to bring civil and criminal charges against you. It’s in this instance that we may be able to help you.

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Trading Standards investigation solicitors

Slater and Gordon’s specialist team of lawyers have the experience and the approach you need. Call us now on 0330 041 5869 or contact us and we’ll call you back.

Talk to a Trading Standards solicitor today

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Do I need a solicitor for a Trading Standards investigation?

In the most serious cases, Trading Standards prosecutions under the Consumer Protection from Unfair Trading Regulations 2008 can lead to substantial fines and even custodial sentences.

It’s important to understand that Trading Standards officers aren’t simply interested in the quality of your goods and services; the Consumer Protection from Unfair Trading Regulations 2008 place a far-reaching duty on traders not to use unfair commercial practices such as high-pressure selling techniques, misleading advertising, products claiming to cure illnesses, closing down sales where the intent is to remain open and even the misrepresentation of ‘free’ items.

For all these reasons and more, you should seek legal advice as soon as you become aware of a Trading Standards investigation: preferably before responding to allegations in any way. We’ll then be able to advise you of your rights and if necessary accompany you to an interview under caution at Local Authority offices or a Police station. Talk to one of our specialist solicitors today by calling 0330 041 5869 or contact us and we’ll be happy to call you.

What sort of issues do Trading Standards look into?

In addition to the unlawful trading practices specifically detailed above, your local Trading Standards officers will have an active interest in these areas:

  • Consumer Rights
  • Faulty workmanship
  • Counterfeit Goods
  • Distance selling regulations
  • Weights and Measures
  • Food Safety
  • Animal Welfare
  • The Sale of Age-Restricted Products
  • Fair Trading
  • Food Labelling and Descriptions

Trading Standards investigations can arise for a number of reasons. In some cases, members of the public may have been sufficiently unimpressed with a trader’s products or service that they make a complaint through the Citizens Advice website.

It’s also worth being aware that many Trading Standards officers carry out mystery shopper visits, which can provide compelling evidence of an offence if you make a mistake when serving them.

Yet however a complaint has arisen against you, we’ve the specialist knowledge of trading and consumer law to help protect you during an investigation and defend you in the event that it leads to proceedings being taken.

Talk to one of our experienced Trading Standards investigation experts today by calling 0330 041 5869 or contact us and we’ll call you.

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