Central Switchboard Operator 

Manchester

Slater and Gordon are currently recruiting for an experienced switchboard operator with a passion for providing high level of customer service who will join our Central Switchboard department in Manchester. The ideal candidate will contribute towards the delivery of a professional and efficient switchboard service.

Responsibilities to include:

  • Answering and connecting calls using a computerised switchboard system
  • Transferring calls to the correct person from the main switchboard
  • Handling queries and requests for information from our clients’ and potential clients
  • Taking and relaying messages
  • Liaising with Lawyers, Support Staff and others
  • Assisting our New Client Services team by directing client and potential client calls
  • Delivering excellent customer service with a professional approach 

About You:

  • Experience of working within a busy switchboard team
  • A confident telephone manner
  • Excellent verbal and written communication skills
  • Strong team player who will be diligent and committed
  • Microsoft Office skills  (Outlook, Word, Excel
  • A highly motivated and proactive approach

What we offer in return

In return we offer a competitive salary with market leading benefits, a positive and inviting work environment, exposure to industry specialists and the fantastic opportunity to develop a rewarding and successful career with an award winning law firm.

About us

Slater and Gordon are a leading consumer law firm and our mission is to give people easier access to world class legal services. The firm provides specialist legal and complementary services in a broad range of areas and our clients are the centre of it all.

How to apply

If you would like to make a formal application please email a copy of your CV to recruitment@slatergordon.co.uk stating the job reference number KO4504.

Should your application be shortlisted a member of the recruitment team will be in touch.