Following an accident at work, due to having some experience in construction claim process, however, after a few months realised the construction claims and Personal Injury claims process are totally different, I decided to engage a specialist personal injury law firm and chose Slater and Gordon.
The person who would be dealing with my claim would be Jeff Logan Principal Personal Injury Lawyer at Slater and Gordon. There is no doubt appointing Slater and Gordon was a good decision and having Jeff as the person acting on my behalf turned out to be excellent.
Jeff and his team, in particular Helen Ferrell soon got down to business and took all the pressure of dealing with the claim away from me. Jeff kept me informed every step of the way, he did not give me any false hopes. His advice and guidance was both factual and frank. Even the Barrister Jeff instructed was frank and honest and spoke in a language I could understand.
Just over 12 months after instructing Slater and Gordon, my case was settled as a result of me accepting an offer from those I was claiming against. As I had recently been diagnosed with bladder cancer and had two operations, I wanted the case settled. There is no doubt if I had not accepted the offer and the matter had gone to trial there was every probability the award would have been greater than what I accepted. However, given my illness and the stress of this alone, I chose to accept the offer and the decision to accept the offer was mine and mine alone.
Without Slater and Gordon input I would not have had the result I had. I would not hesitate in recommending Slater and Gordon. They not only handle the case competently and professionally, they take time to answer any questions you may have and speak to you in terms you can understand. They even come to your home to meet with you.
Thank you Jeff, Helen and Slater and Gordon.”
“Elizabeth was great from the very beginning of the process, to the very end – her support was invaluable, very professional but also caring and very personable. Just want to thank her personally as it was a time of need and her advice and support was brilliant.”
Mr M, Manchester
“I am a case manager specialising in brain injury and catastrophic injuries. I have been working with Andrew for 2 years. Andrew is one of the best solicitors I have ever worked with. His down to earth approach results in him gaining a rapport with all his clients and their families. Andrew is skilled at working with complex challenging clients. I have seen him breaking bad news to clients, but his approach is gentle and supportive resulting in the client continuing to engage. I have observed Andrew explaining tricky legal information to a severely brain injured client, he explained it so carefully that enabled them to understand it. He also checked back with them to ensure they understood, then followed up with a detailed simple explanation via email. Andrew is approachable and always respects the therapy team's knowledge. The best thing about working with Andrew is that he trusts me as case manager to manage the rehabilitation and he focuses on the legal case. He is always available to offer support and guidance from a litigation perspective for the therapy team. All members of the MDT enjoy working with Andrew, as he is always jovial and dependable. When making tough/challenging decisions he remains calm and controlled. Andrew has a good knowledge of brain injury and medical conditions, he understands clients' difficulties and the challenges they face living with a disability. Andrew cares about his clients and their families. Andrew has time for his clients and gains their trust. He always delivers what he promises. He is proactive and responsive, quickly replying to their phone calls and emails. I have recommended Andrew to my colleagues. ”
Brain injury case manager
“Professional, a gentleman and a hopeful source of inspiration for everyone to be better every day. Compared to other companies, this team is at the level of an elite police/military corps (and) is always ahead due to your efficiency and professional knowledge”