Incidents involving potholes
If you’ve been involved in an incident caused by poorly maintained roads, it is important to follow the following steps:
- Take names, telephone numbers and addresses of at least two witnesses where possible
- If injured ensure that you seek medical advice from a hospital or your GP
- Photograph the incident scene, including the pothole, and any personal injuries
- Do not inform the local authorities until photographic evidence has been collected of the scene and, if the incident is serious, the cause of the accident has been witnessed by police and/or your solicitor.
Contact the CTC Incident Line if you have been injured in a cycling incident 0844 736 8452
Call us 24 hours a day, 365 days a year
Or start your claim using our simple online form.
It’s important that you give us as much information as possible at this initial stage, that way we can make a speedy but accurate assessment of how best to proceed.