Faulty Product Claims

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Maclaren buggy update: On 6 May 2010 Maclaren agreed to compensate more than 40 UK children who were injured in the hinges of their pushchairs.

We all expect the products we buy to be safe and in good condition, but this isn’t always the case. Anything, from cosmetics to toasters to diving equipment, can cause an injury if it isn’t up to scratch. If you or someone you know has suffered an injury caused by a faulty product, you may be able to claim compensation. You can also read an update on the sofa rash cases and see a list of affected sofa models.

Our approach to faulty product claims

We have solicitors who are experts in making faulty product claims. If you, your child or someone you know has suffered an injury from a faulty product, you may be able to bring a faulty product claim.

Depending on the severity of your injury, you may require rehabilitation, and we will support you through this vital process. We can ensure that you get the appropriate help and treatment and, where suitable, we can put you in touch with support groups.

The injuries you might sustain from a faulty product include:

•    A broken arm caused by falling off a defective ladder
•    Poisoning caused by contaminated food bought in a shop
•    Burns caused by electrical equipment breaking or catching fire
•    Scarring caused by contaminated cosmetics.

You can also make a claim if you are injured by a service provider, such as a beautician or hairdresser.

There are usually four main reasons for products to be faulty:

•    A manufacturer failing to recall a product it knows is faulty
•    Poor design of a product
•    Contamination during manufacturing
•    Failure to display sufficient warning on a product.

Manufacturers can’t escape liability just by putting a term in a contract.

Ensure you keep the faulty product or photographs of the faulty product and any documents relating to your claim, such as packaging, instructions and, importantly, purchase receipts.

Richard Langton calls for safer window-blind regulations following fatal accident

Richard Langton, who headed the largest ever consumer group litigation case against retailers of ‘toxic sofas’, has put out a call urging manufacturers of blinds to review the design of their products. Since 2010, there have been 13 deaths across the UK linked to blind cords.

Those who have any concerns or would like more information are urged to contact Slater & Gordon Lawyers on 0800 916 9046 or fill in our short online enquiry form.

Speak to one of our expert solicitors about your faulty product claim

Please call 0800 916 9046, email enquiries@slatergordon.co.uk or use the short online enquiry form. Our dedicated personal injury solicitors operate from offices in London, Manchester, Birmingham, Sheffield, Cardiff and Edinburgh, and can offer immediate and accessible representation anywhere in the UK.