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Lyndsey Anderson Law Clerk, Personal Injury

Experience Profile

Lyndsey is a Personal Injury Law Clerk at Slater and Gordon Lawyers in Liverpool.

Lyndsey specialises in Road Traffic Accident claims assisting clients from the outset of their personal injury case, through to negotiation of the compensation settlement.

In June 2007 she commenced employment as Goodmans Law as a as a Customer Service Advisor in the First Response Team. She then progressed to a Claims Negotiator in 2010, prior to joining Slater and Gordon Lawyers in 2013.

The training and experience she gained in her Customer Service role informs everything that she does as a Claims Negotiator. Lyndsey was a "champion" of client care at Goodmans Law and participated in focus groups and other initiatives to help make sure service was second to none.

Lyndsey has come from a varied background in customer service. She began working in retail which involved face to face customer service from leaving school.

She then changed roles and moved to a call centre role at Ladbrokes call centre which involved being a telebetting agent and customer service. 

Lyndsey has completed NVQ level 2 & 3 (advanced) in Customer Service and an NVQ in management team leading.

In 2008, she won the Advanced Apprentice of the Year Award from the Learning and Skills Council in well deserved recognition of her hard work and achievements. The award was presented by Alan Kennedy at an awards ceremony at Anfield Stadium.

Lyndsey was also a highly commended finalist of the Academy Ambassador Awards 2008 held at the Crown Plaza Hotel.